What this policy covers
This policy explains how Arunaditya Institute of Urosciences handles information you share through this website, by telephone, or through WhatsApp. It applies to the website at www.arunadityauro.com.
Information you choose to give us
This website does not ask you to create an account and does not host an online form that collects medical details. If you call or send a WhatsApp message, the information you choose to include — your name, phone number and a description of your problem — is used to respond to you and to arrange an appointment.
Please do not send detailed medical reports, identification documents or intimate photographs over WhatsApp unless you have specifically been asked to as part of an agreed clinical process. WhatsApp is convenient for arranging appointments; it is not a secure medical records system.
Clinical records
Records created when you are treated at the hospital — consultation notes, investigations, operative notes and discharge summaries — are maintained as medical records in accordance with applicable Indian law and professional obligations, and are kept confidential.
Your records are shared outside the hospital only with your consent, when you are being referred onward for your own care, or where disclosure is required by law.
This website
The website does not set advertising cookies and does not run third-party advertising or tracking scripts. If an embedded map is displayed, it is served by Google and is subject to Google's own privacy terms.
Standard technical logs may be kept by the hosting provider for security and reliability purposes.
Your choices
You may ask what information the hospital holds about you, ask for a correction to your records, or ask that we stop contacting you. Please make such a request in person or by telephone so that your identity can be confirmed.
Contact
For questions about privacy or requests concerning your information, call the hospital on +91 78630 44049. We may need to confirm your identity before discussing personal records.